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Terms and Conditions

Terms & conditions

Text, images, graphics, video, sound files and animations, and their arrangement on this site are all subject to copyright. These objects may not be copied, nor modified or reposted to other sites, without prior written consent from The Hampstead Tea & Coffee Co Ltd.

Trademarks

Unless otherwise indicated, all trademarks on this website are subject to the trademark rights of The Hampstead Tea and Coffee Co Ltd.

Liability

No liability - to the fullest extent permitted by law. We hereby exclude all liability for any loss or damage (including but not limited to direct, indirect, economic or consequential loss or damage) suffered by you as a result of your use of the site. This includes the use of any of the materials provided on the site or downloaded from it, your inability to use the site, any error in the provision of the site, any computer virus transmitted through the site, whether such loss or damage arises from our negligence or otherwise and even if we are expressly informed you of the possibility of such loss or damage.

Cookies

A cookie is a small text file which is copied onto your hard disk by a website. Cookies do not cause any damage to your computer and do not contain viruses. You can disable the use of cookies at any time via the settings on your browser. Most cookies allow a company for the purpose of anonymous, statistical assessments and for improving user-experience. Some cookies allow personal information to be gathered about visitors. We do not use cookies on this website at the present time.

Changes to this legal notice

We may amend this legal disclaimer from time to time without notice.

Law and Jurisdiction

These terms and conditions will be construed in accordance with English law and the English.

Orders

All orders will be processed on receipt of full payment and be despatched within 10 working days.
If a product fails to satisfy please return it with the original packaging stating your concerns. We will investigate it and aim to resolve any issues mutually.

Communicate with confidence:

Whenever you share any facts about yourself with Hampstead, it goes no further than us. It is our commitment to comply with the following:

Our commitment on Use

When you share personal information with us, that information will be used only in direct connection with the purpose for which it was provided. If you ask for information, make a purchase, send a subscription, that's what you'll get – you won't find yourself on a new mailing list or subject to sales contacts. If we think it would be useful to you to make additional use of your data, we will specifically ask.

Our commitment on Confidentiality

We will not share your data with a third party unless we specifically ask your approval. No opt-in, no transfer. While we may hold or process your data at various places, at all times the management and handling rules under our Code of Practice will be applicable to your approval. No opt-in, no additional use. Ensure that these same commitments still apply; the only exceptions to this being in response to a court order or other legal obligation.

Our commitment on Retention

We won't keep your data longer than we need to. When its purpose has been fulfilled, it will be deleted confidentially and totally.

Our commitment on Accuracy

If we need to keep your data for the long term, we will provide a method for routinely validating and confirming that the data is accurate and will work with you to achieve this.

Our commitment on Security

Your Personal Data will be secure. If you want to know more about Hampstead’s security policies, mail us at info@hampsteadtea.com. Or call us on 01908 583701.

Mailing List - OPT OUT

If you do NOT wish us to store your email address for our Mailing List and/or you do NOT wish us to contact you please send us an email with 'opt out mailing list' in the subject line of the email

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