Terms and Conditions

All orders will be processed on receipt of full payment and be despatched within 10 working days.
If a product fails to satisfy please return it with the original packaging stating your concerns. We will investigate it and aim to resolve any issues mutually.

Communicate with confidence:

Whenever you share any facts about yourself with Hampstead, it goes no further than us. It is our commitment to comply with the following:

Our commitment on Use

When you share personal information with us, that information will be used only in direct connection with the purpose for which it was provided. If you ask for information, make a purchase, send a subscription, that's what you'll get – you won't find yourself on a new mailing list or subject to sales contacts. If we think it would be useful to you to make additional use of your data, we will specifically ask.

Our commitment on Confidentiality

We will not share your data with a third party unless we specifically ask your approval. No opt-in, no transfer. While we may hold or process your data at various places, at all times the management and handling rules under our Code of Practice will be applicable to your approval. No opt-in, no additional use. Ensure that these same commitments still apply; the only exceptions to this being in response to a court order or other legal obligation.

Our commitment on Retention

We won't keep your data longer than we need to. When its purpose has been fulfilled, it will be deleted confidentially and totally.

Our commitment on Accuracy

If we need to keep your data for the long term, we will provide a method for routinely validating and confirming that the data is accurate and will work with you to achieve this.

Our commitment on Security

Your Personal Data will be secure. If you want to know more about Hampstead’s security policies, mail us at info@hamspteadtea.com. Or call us on +442074319393.

Mailing List - OPT OUT

If you do NOT wish us to store your email address for our Mailing List and/or you do NOT wish us to contact you please send us an email with 'opt out mailing list' in the subject line of the email